What should I do if I suspect that my Account has been compromised or accessed by someone else?

Modified on Sun, 30 Nov, 2025 at 5:32 PM

If you suspect that your account has been compromised or accessed by someone else, it is crucial to take immediate action to secure your account. Here are the steps you should follow:


  1. Change Password
    Reset your password and create a strong and unique password that includes a combination of letters, numbers, and special characters. Avoid using easily guessable information, such as your name or birthdate.
  2. Scan for Malware
    Run a antivirus and anti-malware scan on your device to ensure there are no malicious programs that could be compromising your account.
  3. Contact Support
    If you have confirmed unauthorized access, contact our customer support immediately. They can help you secure your account and investigate the issue further.

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