What Options do I have if I've bought the wrong Product, such as the incorrect Platform, Region, Version, or multiple copies?

Modified on Tue, 25 Nov, 2025 at 5:45 PM

If you find yourself in this situation, we recommend reaching out to the seller directly if you are considering a refund for your purchase. The responsibility for processing refunds lies with the seller, and regrettably, we do not have the capacity to influence this process. Do note that sellers might decline refund requests for products that are functioning as expected.


Always make sure to carefully review the details of any game or software before making a purchase, including information about region and platform restrictions.


Note: Avoid displaying your key as this can improve your chances of obtaining a refund from the seller!

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