What happens if I encounter Technical Issues while using a Digital Product?

If you encounter technical issues while using a digital product purchased from Gamer Choice, there are steps you can take to address the situation:

Check System Requirements

Ensure that your device meets the minimum system requirements for the product. Sometimes, technical issues can arise if your device doesn't meet the necessary specifications.

Contact Seller

If you believe the issue is related to the product itself, reach out to the seller who provided the product. They might be able to provide troubleshooting guidance or offer a solution.

Product Support

Some sellers offer customer support for the products they sell. Check if there is any documentation or support information provided with the product. This could include contact details or troubleshooting guides.

Report the Issue

If you have followed the above steps and are still facing technical issues, you can report the problem to our support team. They can assist in mediating between you and the seller to find a suitable resolution.

Note: Sellers and Gamer Choice are not responsible or accountable if the customer faces suspension or banning by the game developer due to violations of the game's rules.

Remember, while we strive to ensure the quality of products on Gamer Choice, technical glitches can occasionally occur. It's important to address such issues promptly and follow the appropriate steps to seek assistance or resolution.