The Seller did not deliver my order in time. What can I do?

  • Updated

While the vast majority of orders on Gamer Choice are fulfilled within the designated timeframe, there might be instances where certain orders experience delays beyond the expected delivery period. In these exceptional situations, we recommend that customers maintain direct communication with sellers through the Gamer Choice chat to effectively coordinate the completion of the transaction.

It's important to note that the order will not be automatically closed in such cases, allowing for the possibility of successful delivery even after the initial timeframe. We advise customers to engage with the seller through the provided communication channels to ascertain the status of the order and work towards a resolution.

We strongly emphasize the significance of giving sellers the necessary duration as indicated in their delivery period to fulfill the order. This approach ensures that both parties have the opportunity to collaboratively resolve any unexpected delays and complete the transaction to the customer's satisfaction.

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